In-app conversations (Comments)
  • 12 Sep 2022
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    In-app conversations (Comments)

      Article Summary

      An overview of how to add comments by mentioning a team member while adding a record in an application

      Users can add comments in an application by tagging a person who belongs to that workspace in which the app is created after submitting a record in the application to get a solution from the tagged person. The tagged person will get a notification from the app where the user was tagged.

      How do I add a comment in an app?

      • Open the Add Record page of an application and submit a record in the app.
      • Go to User Profile and click on the My Activities

      • You will land on my activities page.

      • You will find 4 options on my activities page.
        • Initiated: You can view the records initiated by you from an app.
        • Participated: You can view the status of the records from the apps that you are part of.
        • Requests: You can view the status of the tasks requested by you.
        • Drafts: You can view the status of the records from the apps that you are part of.
      • In Initiated, you should select the workspace and app from which you have initiated the record.

      • You can see the submitted record in the grid.

      • Click on the eye icon to view the record.

      • The record will open as an app with the data in read-only mode.

      • You will see a notification icon on the top right corner of the page.

      • Click on the notification icon to add comments.
      • A comments pop-up will open on the screen.

      • Users can enter @ in the comment section to see all the users present in that workspace.

      • Users can select the Email ID of the person to tag that person in the comment and add a comment.

      • Click on the Send button.

      • The comment will be added in the Comments Section.



      If you add a comment without tagging any person in the workspace, no notification will be triggered to any person in that workspace.

      • A notification will be sent to the person to whom you tagged.

      • The tagged person can click on the notification to see the app’s record in which he/she was tagged.


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