In-app conversations (Comments)

An overview of how to add comments by mentioning a team member while adding a record in an application

Users can add comments in an application by tagging a person who belongs to that workspace in which the app is created after submitting a record in the application to get a solution from the tagged person. The tagged person will get a notification from the app where the user was tagged.

How do I add a comment in an app?

• Open the Add Record page of an application and submit a record in the app.
• Go to User Profile and click on the My Activities

• You will land on my activities page.

• You will find 4 options on my activities page.
  • Initiated: You can view the records initiated by you from an app.
  • Participated: You can view the status of the records from the apps that you are part of.
  • Requests: You can view the status of the tasks requested by you.
  • Drafts: You can view the status of the records from the apps that you are part of.
• In Initiated, you should select the workspace and app from which you have initiated the record.

• You can see the submitted record in the grid.

• Click on the eye icon to view the record.

• The record will open as an app with the data in read-only mode.

• You will see a notification icon on the top right corner of the page.

• Click on the notification icon to add comments.
• A comments pop-up will open on the screen.

• Users can enter @ in the comment section to see all the users present in that workspace.

• Users can select the Email ID of the person to tag that person in the comment and add a comment.

• Click on the Send button.

• The comment will be added in the Comments Section.

• A notification will be sent to the person to whom you tagged.

• The tagged person can click on the notification to see the app’s record in which he/she was tagged.