In-app conversations (Comments)
  • 12 Sep 2022
  • 1 Minute to read
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In-app conversations (Comments)

An overview of how to add comments by mentioning a team member while adding a record in an application

Users can add comments in an application by tagging a person who belongs to that workspace in which the app is created after submitting a record in the application to get a solution from the tagged person. The tagged person will get a notification from the app where the user was tagged.

How do I add a comment in an app?

  • Open the Add Record page of an application and submit a record in the app.
  • Go to User Profile and click on the My Activities

  • You will land on my activities page.

  • You will find 4 options on my activities page.
    • Initiated: You can view the records initiated by you from an app.
    • Participated: You can view the status of the records from the apps that you are part of.
    • Requests: You can view the status of the tasks requested by you.
    • Drafts: You can view the status of the records from the apps that you are part of.
  • In Initiated, you should select the workspace and app from which you have initiated the record.

  • You can see the submitted record in the grid.

  • Click on the eye icon to view the record.

  • The record will open as an app with the data in read-only mode.

  • You will see a notification icon on the top right corner of the page.

  • Click on the notification icon to add comments.
  • A comments pop-up will open on the screen.

  • Users can enter @ in the comment section to see all the users present in that workspace.

  • Users can select the Email ID of the person to tag that person in the comment and add a comment.

  • Click on the Send button.

  • The comment will be added in the Comments Section.



If you add a comment without tagging any person in the workspace, no notification will be triggered to any person in that workspace.

  • A notification will be sent to the person to whom you tagged.

  • The tagged person can click on the notification to see the app’s record in which he/she was tagged.


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