A Custom User Field is an extra piece of information added to a user’s profile to store details specific to your organization’s needs.
In simple terms, it lets admins add new fields (like Department, Employee ID, or Location) beyond the default ones such as Name, Email, and Contact Number.
¶ 1. How to Create Custom User Fields
Follow the steps below to define and configure custom user fields in your organization:
1. Go to Admin Menu → Users → Custom User Fields.
2. Click Add Custom User Field.
3. Provide details.
4. Provide the following information:
| # | Property | Description |
|---|---|---|
| 1 | Field Name | Enter a descriptive name for the field. Example: Employee ID, Business Unit. |
| 2 | Field Type |
Select the appropriate input type, such as Textbox, Dropdown, Date, or Number.  |
5. Click Save once the configuration is complete.
Note
Post saving the fields, these fields become available for use across organization.
¶ 2. Accessing Custom User Fields
In addition to the default user information fields (such as First Name, Last Name, Email, and Contact Number), the custom fields created by the admin will appear in the Create User section. Organizational admin can fill in Custom User Fields while creating a new user.
¶ 3. Arranging Custom Fields
Admins can arrange the Custom User Fields as per organizational requirements.
To arrange the fields:
- Drag and drop a field above or below another field to adjust the order.
The updated arrangement will automatically reflect in user creation.