Task Components represent the key elements that make up each task displayed on the Tasks page. These components provide users with essential information such as the task’s purpose, status, deadline, origin, and assigned actor. By understanding each component, users can quickly interpret task details, take timely actions, and manage their workload more efficiently.
The Tasks module presents all this information in a structured grid format, ensuring clarity, transparency, and ease of navigation—whether you're reviewing your own tasks, team tasks, or organization-wide tasks.
Follow below table to get better understanding:
| # | Task Component | Description | What Users See | Purpose / Why It Matters |
|---|---|---|---|---|
| 1 | Task Title | The main name or label of the task, usually describing the required action. | A short, clear title such as “Manager Approval,” “Review Request,” “Update Details”. | Helps users quickly understand what the task is about and prioritize it without opening details. |
| 2 | Task Status | Indicates the current state of the task—Open, Completed, or Overdue. | Color-coded labels: Open (Blue), Completed (Green), Overdue (Red). | Users can instantly identify urgency, pending actions, and overdue items. |
| 3 | Due Date & Delay Information | Shows the deadline for task completion and any delay beyond the deadline. | Exact due date and, if applicable, “Overdue by X days/hours”. | Helps users prioritize work, avoid overdue tasks, and stay compliant with SLAs. |
| 4 | App Name & Workspace | Identifies the application and workspace from which the task originated. | App icon, app name, and workspace name displayed in the grid. | Gives users context about which process the task belongs to, especially when working across multiple apps. |
| 5 | Task Creator (Name & Profile Icon) | Displays who created or triggered the task. | Creator’s profile picture and username in the task list. | Provides clarity, ownership visibility, and a point of contact for clarification. |
| 6 | Creation Date | Records the date when the task was created or assigned. | A timestamp next to the creator’s details. | Helps track the age of tasks and understand workflow timelines. |
| 7 | Quick Action Buttons | Provides direct actions from the task list without opening the task. | Icons/buttons for Open, Complete, Reassign, Comments, View Details, etc. | Saves time by enabling faster task management and action execution. |
| 8 | Task Message | A short system-generated description explaining why the task was created. | Appears in task list and task toast notifications. | Offers quick context about the task purpose and the workflow step that triggered it. |
| 9 | Assignee Information | Shows who is currently responsible for completing the task. | Assignee name and profile icon (or role name). | Ensures transparency and accountability for each task. |
| 10 | Turnaround Time (TAT) | Displays how long it took to complete a task (for completed tasks). | Visible below Completed status (e.g., “TAT: 1D 05H 30M”). | Helps organizations measure performance and identify bottlenecks. |
| 11 | Comments | Notes or discussions added by users as part of completing or reviewing the task. | Comment icon or preview in the task details panel. | Facilitates collaboration and helps track decisions or clarifications. |
| 12 | Attachments (if configured) | Files uploaded while performing the task. | File icons or attachment links. | Supports evidence, documentation, and validations required to complete workflow steps. |