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Task Reminders
- 2 Minutes to read
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Task Reminders
- 2 Minutes to read
- Contributors
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Task Reminders are the notifications that are sent to a user to remind about an assigned task that need to be completed before the deadline time. The reminder notifications will trigger either based on the defined Frequency (Repeated in hours) or based on the Number of Occurrences.
NOTE
The notifications can be either Email or SMS or both.
The configuration of these Time intervals and Occurrences is explained below:
Frequency (Repeat in hours)
EXAMPLE
Imagine a project management tool where team leaders can set deadlines for tasks assigned to team members. To ensure timely completion, the tool sends reminder notifications to team members starting 48 hours before the task deadline and then at regular intervals (e.g., every 12 hours) until the task is marked as completed or the deadline passes. The team leader can configure these task reminder notifications and select the trigger type as "Repeat in Hours" to set the reminder interval.
Refer to the sample configuration given below:
This configuration sets up a series of notifications to remind team members of a task deadline, with different intervals leading up to the deadline. Here's a breakdown of how the notifications are triggered:
1st notification: Begins 24 hours before the deadline and repeats every 4 hours until 4 hours before the deadline. This triggers notifications at 24th hour, 20th hour, 16th hour, and 12th hour before the deadline.
2nd notification: Begins 4 hours before the deadline and continues until 1 hour before the deadline. However, no notification is triggered during this period, so there are no notifications for this interval.
3rd notification: Triggered 1 hour before the deadline, which is the final notification.
Overall, this configuration results in six notifications being triggered:
- 24 hours before the deadline
- 20 hours before the deadline
- 16 hours before the deadline
- 12 hours before the deadline
- 8 hours before the deadline
- 1 hour before the deadline
Number of occurrences
This configuration sets up a series of notifications to remind team members of a task deadline, with different intervals leading up to the deadline. Here's how the notifications are triggered:
1st notification: Begins 24 hours before the deadline and repeats every 4 hours until 4 hours before the deadline. This triggers notifications at 24th hour, 20th hour, 16th hour, and 12th hour before the deadline.
2nd notification: Begins 4 hours before the deadline and continues until 2 hours before the deadline. However, no notification is triggered during this period, so there are no notifications for this interval.
3rd notification: Triggered 2 hours before the deadline, which is the final notification.
Overall, this configuration results in six notifications being triggered:
- 24 hours before the deadline
- 20 hours before the deadline
- 16 hours before the deadline
- 12 hours before the deadline
- 8 hours before the deadline
- 2 hours before the deadline
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