FAQs on workflows

What is the minimum task dead line in hours ? 

The minimum task dead line is 1hour that we can assign. 

Is button colour and text colour can be changed? 

Yes when you click on the button a properties will be displayed from there you can change the  button colour and the button text. 

Can I configure task SLAs ?  

Yes we can configure the task SLAs in two ways one is has the business working hours and the other is 24*7. 

What is the use of step action confirmation?  

BY enabling a step action confirmation a pop up confirmation message will be asked when the work flow step is getting submitted. 

What is use of task message?

This task message field is to set a task message to the User/Role of the workflow step. 

Can I configure a escalation or  remainder in the workflow ? 

Yes we can configure a escalation and remainder in the work  flows. By using the define task escalation check out we can configure a escalation and a remainder 

What is the use of auto execute ? 

Auto execute is used to  escalate the task automatically after defined period of time.