This article explains how you configure third-party Email and SMS service providers in Quixy. You set up custom sender details, so all system notifications use your organization’s email address and SMS sender name instead of default Quixy values.
After reading this article, you will know:
- Why Email and SMS configuration is used in Preferences.
- How to configure an Email service provider.
- How to configure an SMS service provider.
Email and SMS configuration is available under Preferences. It allows you to define a custom sender for all notifications sent from Quixy.
Example
Emails sent from Quixy use a default sender email address such as notifications@quixy.com. You can replace this with your own organization email address, such as notifications@slcs.com.
Similarly, SMS notifications sent from Quixy display a default sender name like VVTQXY. You can change this to a custom sender name that represents your organization, such as SLCSUK.
To configure a custom email sender:
- Navigate to Admin Menu → Preferences→ Configure E-mail
- Enable Custom Email Sending Configuration.
- Once enabled, you can add and manage email sender configurations used for application notifications.
- Select Stage to configure email settings separately for each environment:
- Switching between stages displays the email configurations created for that stage. If you switch stages without saving changes, Quixy prompts you with a confirmation message.
- Click Add Email to create a new email configuration.
- Enter the required email configuration details:
- Process Name: Used to identify the email configuration internally.
- Email Address: This address appears as the sender for all outgoing emails sent from Quixy.
- SMTP Client: The SMTP server used to send emails. SMTP manages email delivery and requires authentication. For example: When Gmail is used as the SMTP client, Gmail’s SMTP server processes the email and routes it to the recipient’s mail server.
- User ID: Username provided by your email service provider.
- Password: Password or app-specific password for the email account.
- SMTP Port: Use port 587 for secure email submission. This port is commonly used by email clients such as Outlook and Apple Mail.
- SSL: Enable SSL if required by your email service provider.
- Set Default Email: You can mark one email configuration as the default. Quixy uses the default configuration to send all email notifications for the selected stage.
- Save Configuration: After saving, Quixy displays a success message confirming that the custom email configuration has been updated successfully.
- Navigate to Admin Menu → Preferences → Configure SMS.
- Enable Custom SMS Sending Configuration.
- Select the stage where you want to configure SMS settings.
- In Live stage, select Same as Dev if you want to reuse the Dev SMS configuration.
- Choose the SMS configuration type.
- If you select Standard, enter the following details:
- SMS Gateway URL provided by your SMS service provider.
- User ID provided by your SMS service provider.
- Secret Key provided by your SMS service provider.
- Sender ID that appears in SMS notifications.
Example
SMS notifications sent from Quixy display a default sender name such as VVTQXY. You can change this to a custom sender name such as SLCSUK.
7. If you select Custom, configure the API-based SMS integration.
8. Select the request method.
9. If GET is selected:
- Enter the API URL provided by your SMS service provider.
- Ensure the URL contains required parameters such as mobile number, message, and sender ID.
10. If POST is selected:
- Enter the API URL provided by your SMS service provider.
- Add Custom Headers required by your SMS provider.
- Enter the request Body as specified by your SMS provider.
11. Enter the Sender ID.
12. Click Save to apply the SMS configuration.
After saving, Quixy uses the configured SMS provider to send all SMS notifications for the selected stage.