The File Upload field is used to collect files from users as part of a form submission. You use it when a process requires supporting material such as documents, images, receipts, audio, or videos.
Users can download files individually or use Download All Files to retrieve all uploaded files together as a ZIP file.
This field is commonly used for:
Note
CDs can control how uploaded files open for users.
Files can open:
- Inside the same tab using a pop-up viewer
- In a new browser tab
This helps you design the experience based on whether users need quick previews or full-screen viewing.
Note
This field includes all standard field properties. For details, refer to Form Field Properties. The additional properties specific to this field are listed below.
The properties below are specific to the File Upload field.
| Property | Description |
|---|---|
| Resize File |
Improves the resolution of uploaded images. Note: Higher resolution increases file size. |
| Open In |
Controls how files open when clicked. Options
|
| File Size |
Sets the maximum allowed size in MB. Options
|
| File Type |
Restricts which file formats users can upload. Predefined types
You can also configure custom formats within these categories. |
| Restrict Upload | Limits how many files a user can upload. |
| Types | Mistakes | Impact | Fix |
|---|---|---|---|
| Allowing all file types | You do not restrict file types. |
|
Configure allowed file types based on your use case. |
| Not setting a file size limit | You leave file size unrestricted. |
|
Set a reasonable file size limit using File Size settings. |
| Using File Upload for simple text information | You ask users to upload files for data that could be typed. |
|
Use Textbox or Number fields for structured information. |
| Opening large files in pop-ups | You use pop-up view for large PDFs or videos. |
|
Use New Tab for large or media-heavy files. |
| Allowing unlimited number of files | You do not restrict the number of uploads. |
|
Set a limit using Restrict Upload. |